Guidance Officer

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Support Resources

• Kids Matter Website: A great website for parents to support them in parenting and building strong family relationships.
• Sleep Strategies
• Sleep and Kids Mental Health
• Screen Time and Sleep 
• Headspace: Headspace delivers support to young people in four areas - mental health, general health, drug and alcohol and work and study support.
• Kids' Health: Lots of topics about healthy living, as well as stuff on illnesses, infections, and other annoying complaints.
• Anger Management: Written in a child friendly format.
• Parenting: The Raising Children Network website is based on the philosophy that all children and families are individual and different. We provide scientifically validated information, translated into everyday language, to help parents and carers make decisions that work for them in their individual family circumstances.
• Online Safety  Practical government information and helpful advice to help keep children, whole families and businesses safe online.

 Support Agencies

•  Kids Helpline:1800 55 1800   Kids Helpline is Australia's only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

• Parentline: 1300 30 1300  Parent Line is a telephone counselling, information and referral service for parents of children aged 0 to 18 years who live in Australia.

• Lifeline: 13 11 14  24/7 crisis support and suicide prevention services.

• 24 Hour Telephone Crisis Line – 13 11 14

• Online Crisis Support Chat - Short-term support for people who are overwhelmed and having difficulty coping or staying safe.

• Service Finder - Directory of  free or low cost local health and community services.

• Mental Health Resource Centre - Facts and information
  

• Local Community Services: A range of services are provided through local Lifeline Centres across Australia that meets the needs of local communities. These services may include:

• Suicide prevention and bereavement service

• Face-to-face counselling

• Financial counselling

• Gambling counselling

• Youth services

• Disability services

• Welfare programs

• Rural outreach

• Migrant support services

• Family and mediation services

• Counselling services for children

• School based education programs

• Information education and support groups

• Aged care visitation; and

• Indigenous support services
  

• JCU Health: James Cook University Health Services. Specialist services for individuals and families needing assessment or intervention  James Cook University Health Services. Specialist services for individuals and families needing assessment or intervention

• Occupational Therapy clinic

• Psychology clinic

• Speech Language Pathology clinic

• Centacare: A registered NDIS provider. This agency has been working with people across North Queensland since 1979 and provides a range of programs to assist individuals, families and communities. 

• Red Cross Family Support Program: Provides practical support to enhance parenting skills, develop family communication and relationships.

• UnitingCare Community: Delivers a range of services to families including counselling and family support. 

• Townsville Aboriginal and Torres Strait Islander Health Services (TAIHS):  47538300  Provides culturally competent support services for indigenous families of programs to assist individuals, families and communities.

• Triple P Postive Parenting Program: Help with parenting strategies and improve children's behaviour.

• The Child and Youth Mental Health Service (CYMHS): A specialised mental health service for children and young people (0-18 years) and their families within the immediate Townsville area.CYMHS offers assessment and therapeutic services for children and young people who are experiencing moderate to severe psychiatric disorders or behavioural, emotional and developmental problems affecting all areas of their daily lives.